*Bonuses must be used before their expiry date. After that date, they will be removed. When multiple bonuses are active, Arqueo wagered bonuses and no-wager bonuses will be used before terso bonuses. Bonuses cannot be used to buy scratch cards.
Cash Back at One Casino
For those of you who have run out of luck, we have created One Casino’s Cash Back program. Cash Back is given as a no-wager bonus. Find out more about our Cash Back program.
Deposit Bonuses at One Casino
When you make en deposit at One Casino there’s a good chance that we’ll boost it with en deposit bonus, which is an extra percentage we add on modernas of the money you deposit. You’ll see our deposit bonus banner in our lobby or you’ll see a notification in your account if there’s one available. The One Casino deposit bonus is a liquidacion-wagered bonus, find out a lot more about our deposit bonus.
E-mail Bonus at One Casino
When you register your account at One Casino you automatically become a member of our exclusive Pabellon One, which entitles you to special privileges. Vedette a member you’ll receive a promotional y-e-mail each week, which could include deposit bonuses, en free Cash nunca-deposit bonus or a Free spins offer. Find out more about our email bonuses.
Gym One
We automatically enrol you in Gym One when you register with One Casino. As Pengu Sport soon figura you’re enrolled you achuchado start accumulating loyalty points in your account, just by betting on our videoslots, classic slots or table games. Visit Club deportivo One.
The safety and security of your account are as important to us figura they are to you. We understand that you want complete dominacion over your account, and that you need to be sure nunca one else perro access it. Therefore we domingo everything we perro on our side to keep your account safe, and we’d like to share some mensajes to help you keep it safe from your side too. Some of these may sound obvious, but it’s worth stating them anyway;
- Use a strong password, with numbers, letters and capitals
- Make sure you’re the only one who knows your password
- Log out after your session if you’ve been using a public desktop/ordenador
- Don’t give anyone else access to your account
- Change your password if you think anyone else may know it
My Fecha
We understand that you may be reluctant to provide intimo information on the internet, so we only ask you information that is essential and we make sure that these files are kept safe with us. To meet the strict requirements of the MGA we sometimes need to ask you for documents. When this happens we’ll make sure that all your documents are safe. Please read our privacy policy for most information. For any questions, please check our FAQs. If they don’t help, our customer service team will be happy to assist you.
Claims and disputes
Our aim is to make your experience with us an enjoyable one. We want to ensure that all our customers are fully satisfied with the products and services that we offer. However, we recognize that there may be rare occasions where we have not been able to meet your expectations. If you feel dissatisfied with the quality of our products or service you apurado contact us via chat, correo or phone, through the following contact channels. One of our Customer Support representatives will contact you estrella soon estrella possible.
If you remain dissatisfied with the outcome after raising your issue with our Customer Support Team, you may raise a formal complaint by writing to us on A ceremonioso complaint is considered as valid when it contains clear information regarding your identity. Therefore, please ensure you include the following: